Hi Keni,

Thank you for touching base. In order to move an occupant to a different unit, kindly follow the steps listed below.

1. Go to Manage tab > Units/Occupants or use Quick Search to enter the current unit number where the resident is listed.
    
2. Click the Occupant tab.
   
    
3. Look for the resident you want to move on the list. Click Edit Occupant.
   
    
4. Under Basic Occupant Information, look for Unit. Tick the box next to Advance Feature: Click here to move this user to a different unit. This will enable the drop down option.
5. Select the unit number where you want to move the resident.
    
6. Click Save Changes.

If I can be of further assistance, please don't hesitate to contact me.

Have a great day!