Dec 18, 2019
Unfortunately we're not able to update occupant information on behalf of Building Management - we implement the data throughout the implementation phase, but beyond this it's over to the team to maintain the database. Updating occupant information is really straightforward, and I have provided the instructions below for you:
- Use the Move Out/Deactivate button to remove the current owners:
- You will then need to create a new unit profile using the green button in the top right:
- Then select Save New Unit Profile and Add Occupant:
- You will then add your new owner's details, and click either Save Changes or Save Changes and Add Another Occupant:
- You will then be able to send the new owner their login details by using the Email Login Info button: