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Home > Client Help > General IT Assistance > Change of Ownership Occupant Update
Change of Ownership Occupant Update
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Unfortunately we're not able to update occupant information on behalf of Building Management - we implement the data throughout the implementation phase, but beyond this it's over to the team to maintain the database.  Updating occupant information is really straightforward, and I have provided the instructions below for you:

  1. Use the Move Out/Deactivate button to remove the current owners:
  2. You will then need to create a new unit profile using the green button in the top right:
  3. Then select Save New Unit Profile and Add Occupant:
  4. You will then add your new owner's details, and click either Save Changes or Save Changes and Add Another Occupant:
  5. You will then be able to send the new owner their login details by using the Email Login Info button:
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